1. Introduction

We, Delhi Home Healthcare Services, are fully committed to protecting the privacy and confidentiality of our clients. This Privacy Policy explains how we collect, use, store, and safeguard the personal and medical information of our clients. By using our services, you agree to the terms of this Privacy Policy.

At Delhi Home Healthcare Services, our clients are everything to us. We never let them down, because of our clients we are here. This is our solemn promise to every family we serve.

 

2. Our Commitment to Confidentiality

“We, Delhi Home Healthcare Services, are Confidential. We never share any kind of details of the client with anyone.”

We are deeply committed to maintaining the trust of our clients. Every piece of information shared with us — be it personal, medical, or financial — is treated with the highest level of confidentiality.

 

3. Information We Collect

We may collect the following types of information to provide our home healthcare services:

• Full name, age, and contact details of the patient and family members

• Medical history, diagnosis, prescriptions, and treatment details

• Home address and location details for care delivery

• Emergency contact information

• Billing and payment information (processed securely)

• Feedback and service preferences

 

4. How We Use Your Information

The information collected is used exclusively for the following purposes:

• To arrange and deliver appropriate healthcare services at your home

• To coordinate between our trained nurses, attendants, and care coordinators

• To maintain accurate medical records for continuity of care

• To contact you for service updates, appointments, and emergencies

• To improve our services and respond to your feedback

We do NOT use your information for any marketing, promotional, or commercial purpose without your explicit consent.

 

5. No Third Party Sharing

We do NOT use any Third Party. We NEVER allow anyone to use the precious information of our clients.

Your personal and medical information is strictly used within Delhi Home Healthcare Services and is accessible only to authorized care staff directly involved in your care. We do not:

• Sell, rent, or trade any client information to any third party

• Share client details with marketing companies, data brokers, or advertisers

• Allow any unauthorized person or organization to access client information

• Use client information for any purpose other than providing your requested care

 

6. Data Security & Protection

We take the security of your information very seriously. We implement the following measures to protect your data:

• All client records are stored securely and accessed only by authorized personnel

• Physical documents containing client information are kept in secure locations

• Our staff is trained on confidentiality obligations and data privacy

• Access to client information is restricted on a need-to-know basis only

In the unlikely event of any data security concern, we will notify affected clients promptly and take immediate corrective action.

 

7. Staff Confidentiality Obligations

Every nurse, patient attendant, care coordinator, and staff member of Delhi Home Healthcare Services is bound by strict confidentiality obligations. Our staff members:

• Sign a confidentiality agreement before beginning work with clients

• Are trained to never discuss client information with unauthorized persons

• Are prohibited from photographing, recording, or sharing any client information

• Are subject to immediate disciplinary action for any privacy violations

 

8. Your Rights as a Client

As a client of Delhi Home Healthcare Services, you have the following rights:

• Right to know what information we have collected about you

• Right to request correction of any inaccurate information

• Right to request deletion of your information upon service completion

• Right to withdraw consent for any specific use of your information

• Right to file a complaint if you feel your privacy has been violated

To exercise any of these rights, please contact us at the details provided below.

 

9. Our Promise to You

At Delhi Home Healthcare Services, Our Clients are Everything.

We Never Let Them Down.

We are NEVER gonna use or mislead the information of our clients.

Because of our clients, we are here. Our clients place their complete trust in us — their health, their family members, and their private information. We treat this trust as sacred and will never betray it under any circumstances.

 

10. Changes to This Privacy Policy

Delhi Home Healthcare Services reserves the right to update or modify this Privacy Policy at any time. Any changes will be communicated to our clients through appropriate channels. Continued use of our services after changes constitutes acceptance of the updated policy.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

Organisation	Delhi Home Healthcare Services
Address	G001,Block A,Royal Avenue Apartment Sarfabad Sector – 73, Noida, U.P – 201307
Phone	+91 8802847949 (24/7 Available)
Email	manishajay487@gmail.com

 

Delhi Home Healthcare Services

Compassionate Care at Home

This document is the official Privacy Policy of Delhi Home Healthcare Services.